Author: Sohn, Kyoung-Hee; Nam, Sarah; Joo, Jungmin; Kwon, Yong Jin; Yim, Jae-Joon
Title: Patient-Centeredness during In-Depth Consultation in the Outpatient Clinic of a Tertiary Hospital in Korea: Paradigm Shift from Disease to Patient Document date: 2019_4_9
ID: 4l18vu8l_33
Snippet: The fee-for-service delivery system regulates the content and finances of the physicians' consultation but it lacks regulations on the quality of care. Because physicians are not rewarded for expanding and exceeding consultation expectations, the "3-Minute Consultation" remains a reality. In the present pilot project, the consultation time was the only variable factor affected by increasing the government-determined compensation fee for in-depth .....
Document: The fee-for-service delivery system regulates the content and finances of the physicians' consultation but it lacks regulations on the quality of care. Because physicians are not rewarded for expanding and exceeding consultation expectations, the "3-Minute Consultation" remains a reality. In the present pilot project, the consultation time was the only variable factor affected by increasing the government-determined compensation fee for in-depth consultation. As a result, patient centeredness and shared decision making was imbibed and the quality of the consultation improved significantly. This indicated that sufficient consultation time was the most potent factor for facilitating PCC and physicians' satisfaction.
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