Computer workstation ergonomics: Current evidence for evaluation, corrections, and recommendations for remote evaluation.

Emerson, Susan; Emerson, Katelyn; Fedorczyk, Jane

STUDY DESIGN Literature Review INTRODUCTION: Computer use in the workplace has increased substantially since the start of the information age in the mid-1980s through 2020. Desktops, laptops, and tablets are essential tools for communication and project management. As a result of the COVID-19 pandemic, many workers have transitioned to work from home (WFH) to sustain public health emergency guidelines, and it is anticipated that many WFH jobs will be maintained post-pandemic. The transition to WFH occurred rapidly without time to establish ideal workstations. Ergonomic assessments that were typically performed in person needed to be performed using virtual technology. PURPOSE OF THE STUDY The purpose of this review is (1) to describe the components of a computer workstation evaluation; (2) to offer suggestions for identifying computer workstation problems that may be contributing to the client's musculoskeletal (MSK) pain and symptoms; (3) to provide suggestions that may improve the safety and comfort at the computer workstation, and (4) to suggest a method of completing the workstation analysis virtually, without onsite in-person evaluation. METHODS AND RESULTS There is a paucity of peer-reviewed literature regarding computer workstation evaluations to be performed in person, let alone using a virtual method. The components of computer workstation evaluations have been recommended by regulatory agencies that survey injuries in the workplace. Prior to 2020, these evaluations were done in person at the office workstation. Modifications in data collection were needed to transition the analysis to a reliable virtual format. The remote method described provides a consistent approach that engages the client in the process.