Understanding Role of Information and Communication Technology Application in Vietnam’s Prevention and Control of COVID-19 Pandemic

Le Thy Thuong, N.; Thuy, T. Dang Diem T. N.

Information and communication technology (ICT) is a combination stressing the important role in the prevention of COVID-19 in Vietnam. This article shows that the communication has greatly contributed towards the success of anti-pandemic propaganda campaign encouraging the spread of message “Fighting the pandemic is like fighting against the enemy” and getting enthusiastic response nationwide. Additionally, a wide variety of applications for warning and detecting new cases has been created. Information technology also has great significance for digital transformation in some public services that previously required the direct participation and contact of the people, thereby helping alleviate the risk of infection with corona virus. However, certain negative impacts of a strong and drastic propaganda strategy of the media on people’s psychology are readily visible. At the same time, any low efficiency of ICT applications for digitizing public services and detecting new cases is another constraint that needs improvement if Vietnam desires to maintain a good performance in the fight against COVID-19 as in the first stage. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.