Author: Carayon, Pascale; Perry, Shawna
Title: Human Factors and Ergonomics Systems Approach to the COVID-19 Healthcare Crisis Cord-id: rpfjnfhh Document date: 2020_9_30
ID: rpfjnfhh
Snippet: A human factors and ergonomics (HFE) systems approach offers a model for adjusting work systems and care processes in response to a health care crisis such as COVID-19. Using the SEIPS model of work system and patient safety, we describe various work system barriers and facilitators experienced by health care workers during the COVID-19 crisis. We propose a set of five principles based on this HFE systems approach related to novel pandemic: (1) deferring to local expertise, (2) facilitating adap
Document: A human factors and ergonomics (HFE) systems approach offers a model for adjusting work systems and care processes in response to a health care crisis such as COVID-19. Using the SEIPS model of work system and patient safety, we describe various work system barriers and facilitators experienced by health care workers during the COVID-19 crisis. We propose a set of five principles based on this HFE systems approach related to novel pandemic: (1) deferring to local expertise, (2) facilitating adaptive behaviors, (3) enhancing interactions between system elements and levels along the patient journey, (4) re-purposing existing processes, and (5) encouraging dynamic continuous learning.
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