Ecosystem model for healthcare platform

Viswanadham, N

In this paper, I propose the platform business model to transform the classical Hospital model using the new digital technologies. The ecosystem framework is developed for healthcare service sector where all the stake holders including the core health providers (Hospitals, Pharma manufacturers), Complementors (Diagnostic labs, Pharmacies, Startups), Homecare providers, Software providers, Social media, R&D labs, Medical schools, Yoga and Gym centers, Government agencies, Patients, etc., using digital technologies to emerge as a highly connected collaborative network. The service chain provides healthcare services via primary healthcare centers, community healthcare centers, public healthcare centers, multi-specialty healthcare centers, emergency healthcare centers, Telemedicine, and mobile and rural health camps. The platform model for the entire healthcare ecosystem is developed and the performance measures, risk mitigation strategies, innovation and finally the platform governance mechanisms are highlighted. This research is aimed at helping the community to be future ready.