Author: Lee, Sang-Woo; Jung, Hyunhoon; Ko, SukHyun; Kim, Sunyoung; Kim, Hyewon; Doh, Kyoungtae; Park, Hyunjung; Yeo, Joseph; Ok, Sang-Houn; Lee, Joonhaeng; Choi, Seongjae; Hwang, SeungTae; Park, Eun-Young; Ma, Gwang-Ja; Han, Seok-Joo; Cha, Kwang-Seung; Sung, Nako; Ha, Jung-Woo
Title: CareCall: a Call-Based Active Monitoring Dialog Agent for Managing COVID-19 Pandemic Cord-id: yp06rsso Document date: 2020_7_6
ID: yp06rsso
Snippet: Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 spread, though these require considerable social and economic expense. To address this issue, we introduce CareCall, a call-based dialog agent which is deployed for active monitoring in Korea and Japan. We describe our system with a case study with statistics to show how the system works. Finally, we discuss a simple ide
Document: Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 spread, though these require considerable social and economic expense. To address this issue, we introduce CareCall, a call-based dialog agent which is deployed for active monitoring in Korea and Japan. We describe our system with a case study with statistics to show how the system works. Finally, we discuss a simple idea which uses CareCall to support proactive inspection.
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