Comparison of The Effectiveness of Using Online and Offline Communication Techniques to Build Human Relations with Students in Learning at Schools

Wiyono, B. B.; Wedi, A.; Kusumaningrum, D. E.; Ulfa, S.; Ieee,

The Covid-19 virus outbreak has changed the interaction of life in all fields, including in the fields of education and learning. Most of the communication process with students is done online. However, how effective online communication is, has not been known. Therefore, this study aims to describe the communication techniques applied by the teacher and compare the effectiveness of online and offline techniques in interactions with students. This research was conducted in Batu City, with samples of 57 elementary school teachers who were taken using the cluster random sampling technique. The data collection technique used a questionnaire and analyzed using descriptive statistics, t-test, and Analysis of variance. The results showed that offline communication techniques were considered more effective than online communication techniques. There is no difference in the effectiveness of communication techniques in terms of gender, education level, rank, and teacher work duration. There are differences in the frequency of using techniques in terms of education level and teacher work duration.