Using Theories to Design a Value Alignment Model for Smart City Initiatives

van der Hoogen, Anthea; Scholtz, Brenda; Calitz, Andre P.

Smart city initiatives are widely becoming part of the world agenda to address crises and to identify new initiatives for countries to manage resources while providing better living conditions for all citizens. The purpose of this study was to design a model to support the alignment of value in Smart City initiatives. To address this purpose, a systematic literature review (SLR) was conducted to find what Smart City initiatives have been addressed in empirical studies, and what dimensions and factors are linked to these initiatives. The SLR also identified the stakeholders in a Smart City, and what their roles should be linked to these initiatives. Six theories were identified and used to undergird the researcher’s understanding of the domains of Smart Cities, value and alignment. The concepts from these theories were then used with the SLR findings to design a conceptual model for Smart City initiatives. The proposed Value Alignment Smart City Model (VASC) can be used to plan or assess Smart City initiatives. The main contribution is the alignment of value amongst stakeholders to support the success of such initiatives. Further research is required to investigate adopting the model and empirically evaluate it.