Tweeting during pandemic: an analysis of emotional tone, analytical thinking and somatosensory processes of a sample of Italian tweets during the first phases of the COVID-19 pandemic.

Monzani, Dario; Vergani, Laura; Pizzoli, Silvia Francesca Maria; Marton, Giulia; Pravettoni, Gabriella

BACKGROUND COVID-19 pandemic is a traumatic individual and collective chronic experience, with tremendous consequences on mental and psychological health that can be reflected also in people's use of words. Psycholinguistic analysis of tweets from Twitter allows obtaining information about emotional expression, analytical thinking, and somatosensory processes of people, which are particularly important in traumatic events contexts. OBJECTIVE We aimed to analyze the influence of official Italian COVID-19 daily data (new cases, deaths, and hospital discharges), and the phase of managing the pandemic on how people express emotions, their analytical thinking and somatosensory processes in Italian tweets written during first phases of the COVID-19 pandemic in Italy. METHODS 1,697,490 Italian COVID-19-related tweets written from 14th February to 14th June were retrieved and analyzed with LIWC2015, to calculate three summary psycholinguistic variables: emotional tone, analytical thinking, and somatosensory processes. Official daily data about new COVID-19 cases, deaths, and hospital discharges were retrieved from the Italian Prime Minister's Office and Civil Protection Department GitHub page. Three phases of managing the COVID-19 pandemic in Italy were considered. We performed three general models, one for each summary variable as dependent variable and with daily data and phase of managing pandemic as independent variables. RESULTS General linear models to assess differences in daily scores of emotional tone, analytical thinking and somatosensory processes were significant, respectively [F(6, 104)= 21.53, P < .001, R2 = .55] , [F(5, 105)= 9.20, P < .001, R2= .30], [F(6, 104)= 6.15, P < .001, R2= .26]. CONCLUSIONS COVID-19 pandemic affects how people express emotions, analytical thinking and somatosensory processes in tweets. Our study contributed to the investigation of pandemic psychological consequences through psycholinguistic analysis of social media textual data.