Author: Wong, Laura E.; Hawkins, Jessica E.; Langness, Simone; Murrell, Karen L.; Iris, Patricia; Sammann, Amanda
Title: Where Are All the Patients? Addressing Covid-19 Fear to Encourage Sick Patients to Seek Emergency Care Cord-id: ua0cnfwo Document date: 2020_5_14
ID: ua0cnfwo
Snippet: Leaders at a 150-bed community hospital in California partnered with a collective of human-centered designers to rapidly address a sudden drop in emergency department visits after a statewide stay-at-home order was issued. The initiative developed targeted messaging to assuage patient fears about safety and remind patients not to ignore heart and stroke symptoms.
Document: Leaders at a 150-bed community hospital in California partnered with a collective of human-centered designers to rapidly address a sudden drop in emergency department visits after a statewide stay-at-home order was issued. The initiative developed targeted messaging to assuage patient fears about safety and remind patients not to ignore heart and stroke symptoms.
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