Trip Planner Challenges in the Era of Fast Changing Requirements

Dinko, Alise; Yatskiv (Jackiva), Irina; (Budiloviča), Evelina Budilovich

Trip planner’s solutions main goal is to provide travelers with the multi-modal trip plan, time estimation, routes choice options and some advisory suggestions. Trip planner solutions operate mainly with publicly open data sources, such as public transportation schedules and routes. Research question: How to identify what other real-time information is needed for the trip planner’s system to be resilient and easily adaptive to the changing requirements. Considering the changes and challenges that will bring post-pandemic transportation requirements, the research goal is to analyze trip planners from the provided services quality view, like comfort, availability for different passenger groups, ecology and investigate possible approaches to address new requirements for social distancing, transport load, life quality and crystallize other vital requirements. The particular result was the analysis of trip planners available for Riga municipality and validation of their compliance against current requirements, clear vision of what passengers will consider as useful features and suggestions for complementary services, besides basic information about the journey, map and schedule.