The Future of E-Commerce Systems: 2030 and Beyond

Mohdhar, Aisha; Shaalan, Khaled

The sophistication and efficiency of systems is undeniably advancing. As businesses evolve, questions on its past performance is beside the point but its anticipated functions and relevance in the future. With the use of software in commerce at the core of every business today, the overlook of how omnichannel transactions operates is an awe with the 4th industrial revolution and its societal impact. This chapter explains how commerce has currently evolved in the advent of technology elaborating on the current state and challenges of systems, its architecture, and the innovations of cyber physical systems in electronic commerce. It further expounds on the application of omnichannel systems in communication through the fifth-generation network, in transaction through blockchain and in composition through Social Internet of Things. We believe that this study will benefit all stakeholders in commerce from governments, supply chain organizations and consumers to understanding the forthcoming drivers of omnichannel systems in the 4th industrial revolution, its prospects, and its anticipated challenges.