Author: Alistair Martin; Jama Nateqi; Stefanie Gruarin; Nicolas Munsch; Isselmou Abdarahmane; Bernhard Knapp
Title: An artificial intelligence-based first-line defence against COVID-19: digitally screening citizens for risks via a chatbot Document date: 2020_3_26
ID: 52nw9gxq_1
Snippet: Currently, the world is facing an unprecedented health crisis caused by the novel coronavirus disease . To track and hopefully curb this pandemic, large-scale laboratory testing for COVID-19 is becoming widespread. However, capacities are far from being able to test whole populations. Therefore many countries have established phone hotlines to pre-screen persons who are unsure about their COVID-19 infection status. Only after talking to an operat.....
Document: Currently, the world is facing an unprecedented health crisis caused by the novel coronavirus disease . To track and hopefully curb this pandemic, large-scale laboratory testing for COVID-19 is becoming widespread. However, capacities are far from being able to test whole populations. Therefore many countries have established phone hotlines to pre-screen persons who are unsure about their COVID-19 infection status. Only after talking to an operator and being identified as a potential case, often due to being symptomatic, will laboratory testing occur. However, these hotlines are severely overrun worldwide, leading to hour-long waiting periods and, even, disconnected lines. This ultimately leads to many COVID-19 cases going undiagnosed.
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