Author: Chun, M.; Gwak, S.; Jung, H.
Title: CO-ALERT: A Tool for Personalizing COVID-19 Emergency Alert Messages to Support Older Adults Cord-id: fvx5s798 Document date: 2021_1_1
ID: fvx5s798
Snippet: Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where t
Document: Older adults are more likely to die when infected with COVID-19. People aged 50 or older have a death rate of 30 to 220 times that of the 18 to 29 age group.Each country strives to lower the infection rate by quickly providing the public infectious disease information through emergency alert messages. However, existing emergency alerts messaging systems provide redundant precautions. Also, the National Emergency Alert (NEA) messages are sent through the base transceiver station, the area where the actual COVID-19 confirmed case occurred and the area where the message was received do not match. In this paper, we present CO-ALERT, a tool that effectively provides older adults aged 50 or older with NEA messages. We developed CO-ALERT through a design thinking process to suggest solutions that effectively address the needs of potential target users. User-friendly interfaces of CO-ALERT enable older adults to view NEA messages based on their preferences. We hope the findings of this study contribute to a deeper understanding of the experiences of older adults during COVID-19 pandemic. © 2021 ACM.
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