Resilience by Digital – How Sociotechnical Helped Maintaining Operational and Recovery

Okkonen, Jussi

Global health related disasters affect humans in several areas of life. COVID-19 pandemic in 2020 had great impact on people’s everyday life, livelihood and health. It had huge impact on global economy as well as business dynamics. However, contemporary post-industrial society is more resilient due to digitalisation, turning operations spatially dispersed and even asynchronic. Thereby, most operations were maintained at least on satisfactory level. Taking the resilience to wider extension the burden on health care system was eased by quarantines and people still maintained most of their social contact by sociotechnical means. The aim of this paper is to address the topic of resilience by current global crisis, digital coping strategies and evident aftermath.