Author: Price, Alex; Schwartz, Robert; Cohen, Joanna; Manson, Heather; Scott, Fran
Title: Assessing Continuous Quality Improvement in Public Health: Adapting Lessons from Healthcare Document date: 2017_2_23
ID: 4ujw0mn1_1
Snippet: This study examines the implementation of a public health accountability and performance management system featuring declared principles of continuous quality improvement (CQI) in Ontario, Canada. CQI is an approach to the management and improvement of organizational services and processes (Dilley et al. 2012; Nicolucci et al. 2010; Radawski 1999) . The approach stands in contrast to quality control and assurance by virtue of its focus on identif.....
Document: This study examines the implementation of a public health accountability and performance management system featuring declared principles of continuous quality improvement (CQI) in Ontario, Canada. CQI is an approach to the management and improvement of organizational services and processes (Dilley et al. 2012; Nicolucci et al. 2010; Radawski 1999) . The approach stands in contrast to quality control and assurance by virtue of its focus on identifying opportunities to improve work processes as opposed to identifying individualized problems and maintaining a status quo (Dever 1997) . CQI relies heavily on performance measurement and analysis, as well as on the involvement of leadership and front-line staff in decision-making processes (Kosseff 1992; McLaughlin 1987; Radawski 1999) .
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