Author: Price, Alex; Schwartz, Robert; Cohen, Joanna; Manson, Heather; Scott, Fran
Title: Assessing Continuous Quality Improvement in Public Health: Adapting Lessons from Healthcare Document date: 2017_2_23
ID: 4ujw0mn1_19
Snippet: Interview questions for both public health unit and Ministry informants included specific and broad items relating to facilitators and barriers within the four dimensions of CQI. For example, Ministry and public health informants were asked to choose characteristics of Shortell et al.' s (1995) organizational cultures typology (i.e., teamwork, risk-taking, bureaucratic, efficiency-focused) that best reflected their work environment. Broader items.....
Document: Interview questions for both public health unit and Ministry informants included specific and broad items relating to facilitators and barriers within the four dimensions of CQI. For example, Ministry and public health informants were asked to choose characteristics of Shortell et al.' s (1995) organizational cultures typology (i.e., teamwork, risk-taking, bureaucratic, efficiency-focused) that best reflected their work environment. Broader items included questions asking informants to independently identify what conditions or factors were critical to the success of implementing Ontario' s system of accountability and performance management.
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