Selected article for: "decision making and performance quality"

Author: Price, Alex; Schwartz, Robert; Cohen, Joanna; Manson, Heather; Scott, Fran
Title: Assessing Continuous Quality Improvement in Public Health: Adapting Lessons from Healthcare
  • Document date: 2017_2_23
  • ID: 4ujw0mn1_20
    Snippet: In addition to key informant interviews, a web survey of public health managers was conducted. Targeting all public health managers in each of the province' s 36 health units, recruitment involved contacting each senior executive to seek approval and access to their organizations. In total, 12 public health units agreed to participate and provided contact lists of public health managers; 97 surveys were distributed; 53 questionnaires were returne.....
    Document: In addition to key informant interviews, a web survey of public health managers was conducted. Targeting all public health managers in each of the province' s 36 health units, recruitment involved contacting each senior executive to seek approval and access to their organizations. In total, 12 public health units agreed to participate and provided contact lists of public health managers; 97 surveys were distributed; 53 questionnaires were returned, providing a response rate of 54.6%. This sample, while only covering one-third of all public health units, represented a near-equivalent distribution of rural, mixed rural and urban, and urban jurisdictions. Survey questions, for example, asked about manager discretion, relating to stakeholder decision-making in the strategic dimension; resistance to the intervention, relating to barriers in the cultural dimension; familiarity with components of the initiative, as well as sentiment regarding performance measurement pertinent to the technical dimension; and prospective thoughts on the use (and usefulness) of collected information for performance management and quality improvement.

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